Our contact information:
14746 Yorba Court
Customer Service: 909-393-2848
Office Hours: 9:00 A.M. to 5:00 P.M. PST Monday-Friday
TERMS AND CONDITIONS:
Please read the following terms and conditions carefully before accessing this web site. By accessing this web site, you agree to be bound by the following terms and conditions. If you DO NOT agree to the following terms and conditions, please do not access this web site. We, ESHOPPERCITY reserves the right to modify, change or amend these terms and conditions without any notice.
Your use of this web site indicate your acceptance of these terms and conditions. Your placement of order(s) indicates your acceptance of our terms and conditions. These terms and conditions shall replace any terms and conditions included with any purchase order, whether or not such terms or conditions are signed by Eshoppercity.com.
LIMIT OF LIABILITY
In no event shall ESHOPPERCITY, their officers, directors, employees, agents, vendors, suppliers or distributors, be liable for any incidental, indirect, special, accidental, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, profits or data, whether or not ESHOPPERCITY has been advised of the possibility of the damage, in connection with or arising out of the use or performance of this web site or of failure to provide services or products that you order from ESHOPPERCITY, or its affiliates, distributors, and agents , including without limitation, damages or loss arising from mistake, virus, delay, omission, or interruption of service. In no event shall ESHOPPERCITY be liable or responsible for any loss or damages or consequences arising from or related to your inappropriate or unauthorized use of this web site and its content.
We will ship your orders via UPS Ground or USPS. The cost of shipping is based upon the shipping options, the total size, weight of your item(s) and your shipping address. To find out shipping cost for your order, you just need to add all items to cart, input your zip code, state and select your desired shipping method. You will be shown a total shipping cost in your shopping cart.
For international shipment, please contact us before placing order. However, we will ship to Alaska, Hawaii, Puerto Rico through USPS but NO UPS Ground Service will be used to ship to these destination. Orders are fulfilled within 48 to 72 hours upon receipt. Shipping transit time is determined by Shipping Method and Delivery Addresses.
All orders are shipping from California, USA.
We ship to APO or FPO military addresses. All APO/FPO orders will be shipped via standard USPS shipping, First Class/Priority anywhere in the U.S.
For APO/FPO shipments, please include the following at check out.
. Address 1: Grade/Rank/Rating and full name including middle initial.
. Address 2: Unit and Unit number. Consolidate Mail Room Number, PSC Number, or Ship.
. City: Enter APO or FPO as appropriate.
. State: AA, AE, AP, or FP.
. Country: United States.
Shipping to an address different from your billing address:
If you choose to ship to an address different from your credit card billing address, we may contact you to confirm your shipping and billing addresses to prevent possible fraudulent use of your credit card.
Sales Tax and Duty:
Customer is responsible for all applicable import duty and local tax. Please verify with your customs before making any purchase.
Tracking an order:
Tracking number will be sent via e-mail. Please verify in your end.
RETURNS or REFUNDS
Any compensation or refunds of cancellation order given to the customer will be refunded in a timely manner. Please allow 15 – 25 business days for the monies to be credited to your account.
Customer must notify or file a claim to ESHOPPERCITY within 3 business days of order acceptance to notify any defects or mistakes discovered in the ordered products or the claim will be denied. In order to receive replacement of product, customer must return 100% of the received product within 10 business days (at customer’s own expense) from the time when the ordered was received by the customer. If return for replacement is accepted, a RMA (Return Merchandise Authorization) number will be issued and replacement will be mailed within 30 days provided we have that item in stock.
All charges related to expedite the service (rush printing or shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
All returns must include original packaging. Do not cut out the UPC code, if there is any, or throw away the packing materials until you have examined and tested the product to your satisfaction. Removal of the UPC code and also return without full packaging will NOT be accepted regardless of RMA or credit request status. Original Packing List and Original Invoice have to be sent back to us with the return product. We do not accept any return without the Original Packing List and Original Invoice. Return must be completed with all accessories for that product including manuals, warranty cards, registration information, etc.
ESHOPPERCITY in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
Please contact us at email@example.com for returns or claim.
If the address you provided is not deliverable, we may contact you to verify your address for re-shipment. However, you should responsible for the additional shipping charges, any taxes, duties, or customs charges that are incurred on the package for both the original and the re-delivered shipment.
TRANSFER OF TITLE
Our shipping terms are FOB Shipping Point, which means ownership transfers once we deliver any products to ESHOPPERCITY’s shipping carrier. Any loss or damage that occurs during shipment by a carrier selected by either customer or by us is Customer's responsibility and customer should contact that freight carrier for claims of loss or damage.
LIMITATION OF LIABILITY as to PRODUCTS SOLD
Unless is stated herein, ESHOPPERCITY makes no representations or warranties, either express or implied, of any kind with respect to products sold at the ESHOPPERCITY.com sites. Unless as expressly stated herein, ESHOPPERCITY expressly disclaims all warranties, express or implied, of any kind with respect to products sold at this ESHOPPERCITY.com web sites. You agree that the only and exclusive maximum liability to ESHOPPERCITY arising from any product sold on ESHOPPERCITY.com web sites shall be the price of the product ordered. In no event shall ESHOPPERCITY, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
ERRORS & OMISSION
ESHOPPERCITY try our best to be as accurate as possible. However, we cannot guarantee that all product descriptions or other content of this web site is accurate, current, reliable, complete or free of error. If a product offered by us is not as described, your only remedy is to return it in unused condition and complete packaging.
In the event a product is listed with incorrect price or with incorrect information due to typographical error or error in pricing or product information received from suppliers, ESHOPPERCITY shall have the right to refuse or cancel any orders placed for product listed at incorrect price or information. We, ESHOPPERCITY also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card is charged. If your credit card has been charged for the purchase and your order is canceled by us, we shall immediately issue a credit back to your credit card account in the amount of the charge.
ACCEPTANCE OF ORDER
Your receipt of an electronic or other form of order confirmation does not mean our acceptance of your order, nor does it constitute confirmation of our offer to sell. ESHOPPERCITY reserves the right to accept or decline your order for any reason at any time even after our order confirmation is issued either electronically or in other form. We, ESHOPPERCITY reserves the right at any time after receipt of your order without prior notice to you, to supply less than your ordered quantity on any item. Sometimes, we may require additional verification or information before accepting any order in any amount.
SALES TAXES & OTHER TAXES
Eshoppercity.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within States of California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or countries.
CLAIMS & JURISDICTION VENUE
You shall agree that any legal action brought against us, Eshoppercity shall be governed by the laws of the States of California without regard to its conflict of law principles. You shall also agree that the only jurisdiction and venue for any litigation arising from your orders made on or use of our ESHOPPERCITY.COM sites shall be an appropriate federal or state court located in Southern California.
We uses SSL encryption while transmitting certain information. Customer information will be stored securely on our servers. Once customers choose to store or enter a credit card number, it will not be displayed in its entirety when customers retrieve or edit in the future. Instead of the entire number, customers will only see asterisks and either the first four digits or the last four digits of the credit card number.
If you have any questions about this privacy statement, or the practices of this web site, you can contact us at firstname.lastname@example.org
COPYRIGHT & TRADEMARK
This site is fully owned and operated by ESHOPPERCITY. Unless specified, all materials in this web site, including text, site design, logos, graphics, icons, images and assembly and arrangement, are the sole property of ESHOPPERCITY, Copyright 2009. ALL RIGHTS RESERVED. All materials, audio and video clips and all software used on this site is the sole property of ESHOPPERCITY. You may use the content of this site only for the purpose of shopping and placing order and no other purposes. No materials from this web site may be copied, modified, republished, reproduced, posted, uploaded, distributed or transmitted in any forms or means without ESHOPPERCITY's prior written permission. Any unauthorized use of the material in our web site may violate trademark, copyright and other applicable laws and could result in civil and crimial penalties.
ESHOPPERCITY.COM is a registered trademark or service mark of ESHOPPERCITY. All icons, graphics and logos are registered trademarks or service marks of ESHOPPERCITY. All other trademarks or service marks or copyrighted materials are property of their respective owners.
PLEASE REVIEW YOUR ORDER CAREFULLY PRIOR TO SUBMITTING YOUR ORDER.
We reserve the right to refuse any service or order without disclosing a reason.
Prices are subject to change without prior notice.